CANCELLATION POLICY FOR INDIVIDUAL BOOKINGS


 
 

Any cancellation or modification has to be submitted to Voyages C.Mathez, by email : pompiersmarseille2020@matheztravel.com

 

 
  • For cancellation received before 02nd September 2020 included* : your payment will be refunded minus a handling charge of 15€ for penalty.
  • no refund will be given for cancellation received from 03rd September 2020* 

 * Unless exceptions

*Upon arrival, the hotel will ask to take an imprint of your credit card as a guarantee. 
*In case of early departure, the total amount of the reserved nights could be invoiced by the hotel.  
*In case of No-Show, the total amount of nights reserved will be charged. 

 
 

CANCELLATION POLICY FOR GROUP BOOKINGS (more than 8 rooms)
 
 
special conditions will apply. For further information, please contact us : 
 
Voyages C. Mathez
33 cours Pierre Puget
13006 Marseille - France
Phone: +33 (0)4 96 10 24 80
Email: pompiersmarseille2020
@matheztravel.com

 

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